Unfortunately the issue of access has been outwith the Library Services control.
As OverDrive are based in America we have had to ensure that our Data Sharing protocols stood up against any agreement made with foreign companies/organisations. This has taken more time than anticipated and as a result, although we did have temporary access rights between June 2021 and October 2021, which have now been rescinded until the agreement on data sharing is finalised.
We too are extremely disappointed that we currently cannot provide access to our users, however we take the issue of sharing data seriously, both as a Library Service and as a Council and we have to show due diligence in this respect.
We anticipate normal access to OverDrive/Libby to resume on 1 December 2021.
We apologise for any inconvenience this may have
caused.
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